• Your username and password for IAGS are case sensitive. Enter them exactly as they appear on your account creation email that you receive from Appian.  The username and password you used for G5 will not work.  If you continue to receive a message that your username or password is invalid, your account may be locked.  Call the helpdesk at 202-260-3858 to unlock your account.
  • Set up the secondary user accounts for your LEA, with the correct permissions, before you start a grant application. This will allow the other users to access and edit the application.  A five minute video explaining how to set up secondary user accounts is available on the training page.
  • You can use the “help” tool tips (blue question marks) in the application to assist you.  If you would like to preview the instructions in document format, you can find them on the Resources page in the “Grant Applications” section.